Knowledge Base

How to set ‘Auto Reply’ for an enquiry?

When a user sends an enquiry through the App, they receive an auto reply as an acknowledgement. This auto-reply can be set with ease.

● The auto-reply received by the user on sending an enquiry.
● Log in to your account
● Click on Catalog option in the main menu
(The main menu is on the left-hand side of the screen)
● Under Basic Info Section Find Auto-Reply option
● Enter the auto-reply, eg; “Thank you, we will get back to you soon”
● Click on submit
● Click on ok to continue
● Ope App and click on the forms icon on the Banner
● Send a test message
● You will receive a system generated auto notification on your device